Meridian Water, Argon Rd, London N18 3BW |
Can I get a refund if I can’t attend the new date?

Yes, you can apply for a refund for the face value of your ticket (s) directly with your ticket agent. Refunds will need to be applied for by July 9th, and monies will be refunded by July 16th latest. Please refer to the email from your ticket agent or promoter for details on how to apply for a refund. 

 

If I would like credit, how long do I have to use it?

Your credit will be valid for 6 months. If not used by the end of this period, you will automatically receive a refund of the face value of your ticket(s). Please refer to the email from your ticket agent or promoter for details on how to apply for credit. 

 

What date has my show been moved to?

Please see below for a full list of new dates: 

SHOW PREVIOUS SHOW DATE NEW RESCHEDULED DATE
DEFECTED LONDON  24.07.21 25.09.21
DEFECTED LONDON  25.07.21 26.09.21
PENDULUM TRINITY  13.08.21 24.09.21
ABOVE & BEYOND: GROUP THERAPY 450 14.08.21 04.09.21
ANJUNADEEP OPEN AIR 15.08.21 05.09.21
HARD LONDON  21.08.21 CANCELLED
ABODE LONDON  22.08.21 CANCELLED 
AMNESIA PRESENTS  PYRAMID  03.09.21 STAYING ON 03.09.21
Will more tickets become available for sold out shows?

Yes, we’ve now announced that last remaining tickets have been released for Defected London, Anjuna Open Air, Above & Beyond & Pendulum. Following the pre-sale (where relevant) general sale for these tickets will be on 22.07.21, please check the event page for more information.

Why has my show been cancelled?

Unfortunately there were shows that were unable to be rescheduled for September due to artist scheduling and availability and have now been cancelled. Please check your emails for details on your ticket options, including refunds.

Why has my show been rescheduled?

Although our Summer shows fall outside of the ‘Freedom Day’ date (July 19th), there has still been no safety guidance from the Government on what the terms and conditions of entry will need to be in order for shows such as ours to go ahead on the current dates. 

The delay in releasing this information makes it impossible for us to plan ahead and make decisions that are needed now in order to meet deadlines for July & August. For that reason, we’ve taken the decision to reschedule the majority of our Summer shows to September. 

It’s imperative that we can deliver an unforgettable series of shows this Summer, in order to do so we are working closely with Public Health England and the local authorities. By moving these shows to new dates we’re allowing time to implement the upcoming guidelines as effectively as possible for you. 

 

Will I need a new ticket?

No, your existing ticket will remain valid and will be automatically transferred over to the new date.